Blog — 19 Aug, 2026

How to Book Flights with Lufthansa Airlines 

How to Book Flights with Lufthansa Airlines 

Lufthansa is the biggest airline company in Europe and one of the most trusted companies in the airline industry. Being the leading airline in Germany, Lufthansa is also a member of the Star Alliance airline network, providing connectivity to 18 domestic and 197 international destinations in 78 countries around the world. Whether it's a business trip to Frankfurt, a holiday trip in Zurich, or a long-haul flight to Asia or North America, knowing the way Lufthansa Airlines booking works will help you to choose the best prices, reserve your preferred bookings, and avoid any problems while checking in at the airport.

In this guide, we will tell you all the steps of booking flights with Lufthansa Airlines from searching for the tickets to making payment for your trip. We will answer some frequently asked questions related to Lufthansa Airlines: Is Lufthansa a good airline? What is Lufthansa's cancellation policy? How can I contact Lufthansa Airlines customer service?

See the step-by-step guidance for Lufthansa Airlines booking.

Step 1: Visit Lufthansa Airlines’ Official Website/App

Lufthansa Airlines booking can be made by using their official website or app, which can be found on the App Store and Google Play Store. This is the best way to book as it ensures that you get all the information from the official source regarding their fares and seat availability. If you book tickets directly with Lufthansa Airlines, the airline will be in touch with you in case of any delay, cancellation, or rescheduling of your flight. Before booking, do remember to set your language, country, and currency.

To make bookings with Lufthansa Airlines, you must follow these guidelines :

Step 2: Enter Your Details

First, enter the names of the cities where you are starting your journey and where you will arrive. Clear whether it was a one-way trip or a return trip and select the travel dates. You also need to indicate the number of passengers. Names and details of passengers must be entered correctly at booking time. For international travel, passenger details should match the information on their travel documents and passport.

Step 3: Enter Search Flight Details

After reaching the homepage, you will see the flight search section, from where the Lufthansa airlines booking process will begin. After completing every section, you can find the correct prices and availability.

Details You Should Enter

  • Trip Type: Decide according to your plan: you want a one-way trip, a round trip, or a Multi-City trip.
  • Cities:  You can either enter the name of a city or the airport codes, and the other airport will be suggested to you.
  • Dates: Choose your travel dates. The date calendar is provided to help in comparing fares.
  • Passenger Details: Enter the number of adults, children, and infants travelling with you.
  • Class: Select one class from Economy, Premium Economy, Business or First, according to your financial condition and comfort.

After completing all details, click on the 'Search Flights' button.

Step 4: Examine and contrast available flights 

After your search, a list of flights arranged by cost, duration, and departure time will appear. Here, you see all options and pick the best one that suits your budget and comfort. 

Choosing the Perfect Flight

The filter options allow you to choose your desired flight according to the number of stops, time of departure, or travel time. Some of the Lufthansa aircraft include the Airbus A380-800, A350-900, A340, A330 series as well as the Boeing 747-8i, 747-400 and 737-700. In other words, the aircraft employed is wide-bodied for long hauls and varies according to the destination. Be aware of rental codes, which show you the cheapest rate for your travelling dates. Select a particular flight that shows a pop-up detailing the baggage limit, aircraft used and connection times for connecting flights.

Step 5: Choose your fare and travel class

Once you select the flight, Lufthansa offers you options for your fare and travel class. This stage is very important for planning the journey, as baggage allowances and change policies are different for each class

Lufthansa Travel Classes 

As a passenger in Economy Class, there will be a choice of meals and drinks for you to enjoy based on the particular type of flight you have booked. Some flights come with the provision of a three-course meal that includes different types of salads and desserts, with the meal being accompanied by tea or coffee. There are also special meals for kids designed by Alexander Herrmann, a celebrity chef.

Premium Economy seats come with 50 percent more space compared to the Economy seats, 2 complimentary check-in bags weighing 23 kilograms each, one welcoming drink at the time of boarding, an amenity pack for travel, and larger entertainment screens during flights.

Business Class seats, passengers can enjoy regional dishes prepared by Michelin-starred chefs that include Frankfurt, Munich, Berlin, Hamburg, Leipzig, and Dusseldorf, among others.

Lufthansa First Class is Lufthansa’s premium service, which is made available exclusively in eight seats on long-haul flights where the product is offered, with valet parking at the Frankfurt First Class Terminal, chauffeur-driven limousine transfer, a personal assistant, and an open-plan cabin with FlyNet broadband capability.

Lufthansa is introducing Lufthansa Allegris, an extended version of the long-haul cabin concept with high partitions, door shutters in the First and Business Classes, and higher quality materials.

Step 6: Fill in Passengers' Information

After selecting your fare, you will be required to fill in the passenger details. You should enter all details exactly as per the passport/government identification document since any small mistake may create problems during check-in and the immigration process.

Information Usually Needed 

  • Full Name ( Title, First Name, Last Name - as shown on your passport )
  • Date of Birth and Gender 
  • Nationality and Passport Number 
  • Passport Valid Until ( usually must be valid for at least six months after you travel )
  • Email Address and Contact Number for booking and flight alerts

Optional But Useful 

  • Miles & More membership number to start earning Award/Status miles immediately.
  • Request for special assistance - Lufthansa suggests that if any passenger needs a wheelchair or any other support, the airline be informed 48 hours before departure.
  • A meal option selected from the list of special meals offered by the airline.

Step 7: Pick Your Seat

Lufthansa allows you to choose your preferred seat online after booking. Depending on the type of fare you have booked, you can use the seat map to select available seats or identify seats that incur an additional fee.

If seat reservation is not included in the ticket fare, then you have the option to select your seat for free using Lufthansa free web check-in; this service becomes available 23 hours before departure.

Step 8: Adding Additional Services

Lufthansa allows you to customize your booking by adding extra services either at the time of booking or later via the "Manage Booking" feature.

Popular Add-Ons

  • Additional Baggage: You can buy extra luggage space at discounted prices compared to the price at airports. You can also find information regarding the transport of pets and sports equipment using the Lufthansa baggage checker. 
  • Upgrade to Seat: If Business or Premium Economy seating is available, there could be an offer of an upgrade at a reduced price.
  • Special Meals: If you haven't already done so, select one of the 11 special meals offered by Lufthansa within 24 hours of your flight time.
  • Lounge Facilities: Lufthansa offers lounge facilities to eligible First and Business Class customers and frequent flyers with status in cities such as Frankfurt, Munich, Zurich, Geneva, and Vienna, as well as in over 900 Star Alliance lounges worldwide. Lounge facilities can be availed in cities like Delhi, Mumbai, Bengaluru, Chennai, and Pune in India.
  • "Green Fares": Lufthansa offers Green Fares to environmentally conscious travelers and utilizes sustainable aviation fuel.

Step 9: Review Details and Complete Payment 

The last step in making your reservations through the Lufthansa Airlines booking process is to review your itinerary and make payment. Ensure you confirm the dates of travel and the names of passengers.

How to Make the Payment 

  • Choose your preferred mode of payment
  • Enter your card details
  • Complete any two-factor authentication requested by your bank.
  • After successfully making the payment, you will get an email with your e-ticket and PNR

Your booking reference is very important, as it will be used for Lufthansa online check-in, PNR status, and other booking-related tasks.

Is Lufthansa a Good Airline?

If you are wondering, Is Lufthansa a good airline, the simple answer is yes. Lufthansa holds the 5-Star Airline rating issued by Skytrax. As a result, Lufthansa has become one of the select few airlines worldwide to receive this prestigious honor, and it is the only airline in Europe to have received it. It has also won the "Best Airline in Europe" title for several consecutive years now. Also, it was chosen as "Best Western European Airline" based on the opinions of millions of travelers flying on its flights. Travellers who have searched for Lufthansa Airlines reviews always praise its on-time flights, route coverage, comfort, and excellent service on board in all cabin classes. 

Lufthansa Cancellation Policy

Before you make a booking with Lufthansa, knowing about the Lufthansa cancellation policy will help you save both time and effort in the future. The bookings for Lufthansa flights can generally be cancelled or refunded within 24 hours before the scheduled time of departure through an online portal. However, whether you get a full refund, partial refund, or a travel voucher depends on the kind of fare you have booked. It is always advised that the conditions of the fare be read at the time of booking.

Lufthansa Airlines Customer Service

In case of problems with booking, change of schedule, or queries regarding baggage, assistance, and refunds, there is Lufthansa Airlines customer service available via several options, such as online via the help centre on the company's official website, Lufthansa's mobile application, and telephone communication. Additionally, there is customer service at the airport, but only for those customers who require extra assistance and have informed the company about their needs in advance. Passengers can dial +1-866-455-0128 for any travel-related queries.

PNR Status of Lufthansa and Web Check-In

To find your PNR Status, you can use your Travel ID or can view your journey details using your booking code, such as ABCD10, followed by your surname, through the "Book & Manage" section of the website.

For checking in, Lufthansa allows web, mobile, and late-night check-in facilities in many airports. Web check-in becomes accessible 23 hours prior to departure time; you just need to fill in your booking code or ticket number with your first and last names to get your boarding pass. It is worth noting that the option for mobile boarding passes isn't allowed on some international flights because of the restrictions imposed, which include flights from Bangalore, Chennai, Mumbai, New Delhi, and Pune

 

Frequently Asked Questions

Yes. When booking your flight with Lufthansa using their official website, they have secure encryption when it comes to online payments.

Yes, you can enter the passenger's details while booking. The ticket confirmation and e-ticket will be sent to the provided email address.

Contact Lufthansa customer service immediately for any corrections, as minor corrections can be made, but a significant name change will need another booking.

Yes, Miles & More is the loyalty programme operated by Lufthansa, which is one of the biggest programmes of its kind in Europe, featuring over 40 airlines in its alliance. Members earn miles through air, hotel, and rental car trips.

The particular cancellation and refund policy for you is provided during the process of booking, depending on the fare chosen, and may also be found later in the “Manage Booking” section using your PNR.

Yes, there is food service on board. After booking, one can choose their meal preference. For shorter European flights, one has the option of complimentary snack service or buying meals from the Onboard Delights menu.

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